Customer Satisfaction
We would like to thank you for your interest in our site. We are 100% committed to your satisfaction and pledge to you that we will provide you with honest, pleasing, top quality, and professional service. For your guidance, please review the Policies below.

Privacy
American Truck N' Auto Accessories (ATA) is committed to protecting your privacy. We guarantee not to sell or disclose any information that identifies you to a third party without your prior approval. Our servers are 100% secure and we use SSL encryption to ensure you privacy. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you prefer not to receive this information, you may email us at customerservice@american-truck-auto.com with "unsubscribe" as the subject line.

Pricing
There are two kinds of finish available for dash kits, Real material and Synthetic material. Any real material is 30% additional cost. For example Real Wood or Real Carbon Fiber would incur additional cost. Real Brushed aluminum is an additional 15%. To view the final price, please add all products to the Shopping Cart and it will show the total amount. Be careful not to add two of the same product to the shopping cart by mistake.

While we continually make every effort to reflect current prices, occasionally prices will differ from those listed on the site. American Truck N' Auto Accessories reserves the right to change prices at any time. You will be informed of the any changes before charging your credit card or proceeding with the order. If the price of a part on your order has changed, we will inform you via phone or email and request your authorization for the price to be adjusted accordingly.

Payment
Payment may be made by using the following credit cards:

• Visa
• Mastercard
• Discover
• American Express

American Truck N' Auto Accessories uses a sophisticated software network to prevent credit card fraud. DO NOT attempt to use a fraudulent credit card. Doing so will result in prosecution to the fullest extent of the law.

Exchange & Returns
If you wish to return or exchange an item, please go the returns page at the following link "Returns". We will obtain return information such as Returns Authorization number and ship back address ect. Once we get this information from our warehouse, we will email you back. This process can take 1-3 days. Please be patient, we will return your email. Please do not call us with a return request, you will be asked to fill out this form and submit to us via the website.

Stock color dash kits may be returned or exchanged within 15 days of receiving the product. All returns or exchanges for stock colors are subject to a 25% re-stocking fee plus a $10.00 processing fee. Re-stocking fee does not apply if returns or exchange is a result of our error. Products returned to the company without a return authorization number will be refused by the company. Return authorization number must be visible on the packaging box. The returned package must be received within 10 business days of the Return authorization number issued date. All products must be in perfect condition, in the original package, with 3M red protective tape. Products with removed red 3M protective tape will not be accepted. If you are returning or exchanging an item, please go to the "Returns" page.

Shipping charges are not refundable.

Any custom made products are not refundable.

Any partially installed kits are not refundable.

Non stock (indicated by "Non Stock" next to color selection) colors are not returnable.

Note: All EXTERIOR TRIM is Non Stock and is not refundable.

Credits will be issued for returned items within 15 business days of the returned item being received back at our warehouse. In the case of a purchase by credit card, we are only able to issue a credit back to the original credit card on which the order was placed.

Materials
AAA Exotic Wood, Corp., makes car interior trim products from natural and simulated materials. Please, remember that lines, seams and other variations in color or grain pattern are normal appearance of the natural wood and are not under warranty. Kits that say OEM match are not guaranteed to exactly match the existing wood trim in your car. It is impossible to exactly match colors made by different manufacturers. OEM match colors will be close, in some cases extremely close. If you would like to order OEM match samples, please call 1-208-667-9598 Monday-Friday 8.00am-4.00pm Pacific time.

Cancellations

As soon as an order is place over the web site and the transaction is successful, we incur charges from your credit card processing company. Therefore, if you called the order in by phone and the order has not been charged yet, it may be cancelled with no cancellation fees. On the other hand, if the order has been charged or you place an order over the internet web site and then cancel, there will be a $10.00 or 5% cancellation fee, which ever is the greater. If the order has already shipped, you will need to go through the return process outlined above.

Shipping Information

Due to strict quality control standards and because of the many variations in vehicle makes/models and years and the many different color and finish variations, all dash kits are built to order. Typical processing/build time is 7-10 business days from date of order.

There will be a $10.00 shipping and handling fee for any "Optional" piece(s) ordered individually and not accompanied with a kit. Orders under $100.00 do not qualify for Free Shipping, there will be a $10.00 shipping and handling fee applied. Your signature will be required upon delivery so please make sure you are shipping the kit to an address where you can sign for the shipment.

There is a $35.00 shipping charge for orders shipping to Canada, Hawaii and Alaska.

By making a purchase through this website, you are indicating that you have read and accepted these Policies,Terms & Conditions.